We package all our orders carefully and do our best to ensure products get to you in perfect condition, but in a small number of cases, an order might get damaged in transit.
In this case, please report the damage immediately after receiving the order.
In order to check the error with our logistics partner, we need a photo of the damaged product as well as the packaging.
Once we've received your message, we'll contact the delivery company to find out what happened with your order. As soon as we've investigated the issue, we'll let you know the next steps.